Tuesday, June 23
e-Council update: We have received notice from our e-Council provider that the scheduled maintenance updates are not yet complete and the database remains offline today, June 23. We apologize for this inconvenience.
Previous Post on June 18: GSSEF’s membership database, e-Council, will be unavailable on Monday, June 22 until 7 p.m. Eastern Time while our third-party vendor completes scheduled maintenance.
GSSEF Service Centers will be closed on Thursday, June 11 for an all-day staff meeting. GSSEF Retail Stores will be open. If you will need any items from the service centers, please be sure to make those arrangements prior to June 11. Service Centers will re-open on Monday, June 15.
GSSEF summer break is quickly approaching, and we wanted to provide you information regarding council and staff availability. Please note that both Council Service Centers (including the Council Stores) will be closed from June 29 through July 5. We will re-open on Monday, July 6. If you will need any items from the service centers or the stores, please be sure to make those arrangements prior to June 29.
Also, please note that staff will be off during the summer break. Please be sure to submit all documentation for troop travel, volunteer approval, etc., no later than June 18 to ensure it is received and reviewed prior to the break.
UPDATE: The technical difficulties previously encountered have been corrected and troops should no longer have problems with the re-registration process. If you tried to re-register your troop in the last 48 hours and were unsuccessful, we are requesting that you try again. Thank you for your patience.
Due to technical difficulties with our e-Council vendor, troops attempting to take part in Early Bird re-registration may encounter problems completing the process. If your troop tries to re-register and is unable to as a result of this technical difficulty, we encourage you to continue to try, as the vendor is working to resolve the problem as quickly as possible. If a troop tries to, but is not able to successfully complete re-registration, a member of the GSSEF membership team will contact you next week and we will honor your registration as part of Early Bird. We are following this situation very closely and will provide updates as soon as we have them. Please continue to monitor the website and Facebook for updates. Thank you.