COVID-19 Updates
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COVID-19 Updates

At Girl Scouts of Southeast Florida, there is nothing we take more seriously than the safety and well being of our girls, volunteers and council staff. We have been closely monitoring the information regarding the COVID-19 virus through the Centers for Disease Control and Prevention (CDC) and local, state and national public health officials. As new information is being reported daily, we will remain fluid in our planning and scheduling. We will take all possible and appropriate measures to ensure girls continue to have a safe, fun, one-of-a-kind experience at Girl Scouts.

Please keep in mind, GSSEF has closed (to visitors and members) our Administrative Headquarters in Lake Worth, Camp Nocatee in Clewiston, and Camp Welaka in Tequesta. The Palm Beach Retail Store in Jupiter and Broward Retail Store in Tamarac will be open following the CDC guidelines on June 1. Customers can always place retail orders online and by phone; our staff team can complete your transactions and ship the items.

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Latest Update: June 01, 2020   

A Message from CEO Lisa Johnson

Dear Girl Scout Families,

Thank you for your support, dedication, and perseverance as we have navigated this uncertain time together. I know I speak for our entire GSSEF team when I say that I have never been more grateful to be a part of such a strong organization.

This isn’t easy news to deliver, but after many weeks of discussion and carefully considering our options, we have made the decision to cancel this year’s summer resident camp sessions. As your CEO, I want you to know that the health and safety of each of you and your girl is my priority. Depending upon where you are and to what extent you have been impacted by COVID-19, this may not come as a surprise to you.

Our staff team has carefully reviewed the guidelines and recommendations made by the American Camping Association, as well as the CDC, GSUSA and the Florida Department of Health. Given everything that is recommended and required, we do not feel sure that we can provide the reasonable expectations for health and protection that our members must have to be in a resident camp setting.

There is only one way to describe this decision—heartbreaking. Outdoor adventure and camping experiences are among the things that makes Girl Scouting so unique and special. When I became our Council’s CEO in 2016, I made a commitment to reenergizing our council’s outdoor initiatives and experiences for girls. Part of that was ultimately bringing summer camp back. While no one could have expected that a global pandemic would stand in our way, I promise that nothing has changed, and that commitment is intact. Summer camp will return to our camps once it is safe to do so.

I would like to personally thank the many Girl Scout volunteers who were equally as dedicated to hosting summer camp this year. There are dozens of amazing adult volunteers who had made the commitment to be counselors, unit leaders, program providers and CITs (Counselors in Training). Our council is tremendously grateful to have you and I hope that when we can offer summer camp again that you will be with us.

We will begin processing refunds beginning tomorrow. Credits usually take approximately 3-5 business days to be reflected. However, if you have any questions or concerns about your refund, please email our team at customercare@gssef.org.

Thank you for being a Girl Scout with me and I hope that you will continue being a Girl Scout by renewing your membership for the upcoming 2020-2021 year. Now more than ever, we need to stand together as one strong, passionate, visible, positive community – as Girl Scouts.

Sincerely, 


Lisa Y. Johnson 
Chief Executive Officer 
Girl Scouts of Southeast Florida

Update: May 21, 2020 (A Message from CEO Lisa Johnson)

A MESSAGE FROM CEO LISA JOHNSON - MAY 21, 2020

To our Amazing GSSEF Families!
I hope this finds all our Girl Scout families staying safe and healthy. As we head into the Memorial Day weekend, I wanted to provide some updates regarding our plans to implement a phased-in reopening of council properties. As I have previously shared, we were never closed, but our team has been working remotely since mid-March and has closely followed the recommendations and guidelines from both the CDC and the State of Florida in making decisions about when we could reopen. This communication will highlight plans for our headquarters, retail stores and camp properties, as well as provide some guidance for resuming in-person Girl Scout activities.

Administrative Headquarters
Our in-based team members will begin a staggered return to the office on June 1. We are working closely with team members to address their individual needs as we facilitate this reopening. Important to note:

  • Even as we begin coming back to the office in small groups, we are all working. Please continue to utilize customercare@gssef.org to make requests.
  • While the office will be open to the staff assigned to return, it will not be open to any outside groups, visitors, or vendors until at least August 1. Any meetings or activities planned between now and August 1 will need to be relocated or conducted virtually. Guidelines for use of our meeting space after August 1 will be provided at a later date.

Retail Stores
Our Broward and Palm Beach County Retail Stores will resume regular operating hours effective June 1. Please note that additional steps are being taken to ensure that shoppers are following social distance guidelines. These may include, but are not limited to limiting the number of people in the store, providing the option for contactless pickup, etc. We also have some special events planned for the stores, so please watch your email and our social media channels for details.

Camp Properties
All camp properties, include Camp Welaka, Camp Nocatee and Camp Telogia will remain closed until at least July 1. As was previously shared, we will make a Go/No Go decision about resident camp on June 1. We are working on guidelines that align with the American Camping Association recommendations for a safe return to camp and hope to begin welcoming Girl Scouts to programs and camping opportunities as early as August.

In-person Girl Scout activities
Our team is currently evaluating Council-planned program activities that are planned after June 1 to determine the feasibility of moving forward. We are excited to welcome girls back to programs, but will only move forward with those where we can reasonably meet CDC guidelines for social interactions, which can be found beginning on page 12 of the Re-Open Florida Task Force report. Also important to note:

  • Beginning June 1: Girl Scout activities not being sponsored by the Council, including troop meetings, may resume, at the discretion of all participants involved for groups of ten or fewer, including adults. Participants must also follow current CDC guidelines in the above-referenced report.
  • For troop travel, we will continue to follow CDC, State of Florida, and GSUSA travel guidelines, which currently advise against non-essential travel. For now, domestic travel is restricted through June 30, and international travel is restricted through July 31. We will provide updates if and when these dates change.

Please note that these dates are based on the most recent guidelines and may be extended based on updates from the CDC, GSUSA, and the State of Florida. We appreciate your continued patience and understanding and ask that you regularly monitor our website, social media channels, and email for further updates and directives. Please be sure to check your email "spam" boxes as well.

Update: May 8, 2020 (A Message from CEO Lisa Johnson)

A MESSAGE FROM CEO LISA JOHNSON - MAY 8, 2020

Update on GSSEF Shutdown
The impact of the COVID-19 pandemic has continued to evolve over the past eight weeks. The health and well-being of our entire Girl Scout family remains our highest priority and we are so proud of how our local Council community has responded – with your commitment, passion and unwavering love for Girl Scouting. Our Council guidance continues to align with the directives and recommendations from national, State and local public health and government officials.  

Having evaluated the information and the best interests of our entire jurisdiction, GSSEF is directing all troops, groups, Service Units and program partners to extend suspension of all in-person meetings, travel, camping, gatherings and programs until at least May 31, 2020. Refunds will be granted for activity fees of Council-sponsored programs rescheduled or canceled. Here is what that includes:

  • GSSEF has revoked all existing approved Troop Travel Applications and Troop Camping Applications for groups of more than 10 individuals (combination of girls and adults) until at least May 31, 2020. These trips must be postponed (or potentially cancelled). While GSSEF is following the guidelines set forth by the CDC, and are not revoking approval on applications with 10 or fewer individuals, however we strongly urge your group to postpone all planned trips. For nearly all types of travel, whether it’s in a car or van, or with sleeping arrangements, we know that maintaining a consistent minimum of 6 feet of personal space from other individuals is unrealistic. If you and your group reschedules the trip, please send an updated application with the new information to customercare@gssef.org.
  • GSSEF has revoked all existing approved Money-Earning Applications for Troops and Service Units  for groups of more than 10 individuals (combination of girls and adults) until at least May 31, 2020. These activities must be postponed (or potentially cancelled). We strongly urge all groups to postpone money-earning activities, so that we may all contribute to the health and well-being of our members and those living in our communities. If you and your group reschedules the money-earning activity, please send an updated application with the new information to customercare@gssef.org.
  • GSSEF is also extending the closure of our offices, retail stores and properties to visitors until at least May 31, 2020. We will continue to monitor guidelines for Florida, and particularly for South Florida, over the next couple of weeks, and will determine whether any further extension needs to be implemented.
  • There have been some questions about Resident Camp. As our resident programs are planned for July, we will make a decision on June 1 about whether or not we can move forward.

While our properties may be closed, Girl Scouts remains open! Our entire team is working remotely and available by email and phone. You can direct all inquiries to customercare@gssef.org. Retail orders may be placed by phone by calling 561-427-0197 or online (with FREE shipping!) And the Girl Scout activities has gone virtual through our Girl Scouts@Home programNew program activities are being added every Thursday, so be sure and check back weekly!

We are also working on guidelines for what happens when we reopen and will share them as soon as we can. We are all looking forward to the time when we can come together in person and are committed to making sure we can do that safely.

Update on National Council Session
It was announced last week that the Girl Scouts of the USA Board of Directors made the difficult but necessary decision to cancel all in-person events related to G.I.R.L. 2020/55th National Council Session and transition the National Council Session to a virtual meeting. It was disappointing news for many of us in Florida that were looking forward to celebrating an amazing gathering of Girl Scouts this fall.

Many people asked and wondered if the Girl Scout Movement could come to Orlando in 2023 instead. We’re thrilled to share that Wednesday it was announced that the GSUSA board voted during its recent regularly scheduled meeting to hold our Movement’s next convention (2023) in Orlando!

We’ll share more details, including dates, as we have them, but ask for your patience for now. We strongly encourage everyone who was looking forward to G.I.R.L. 2020 to stay connected with our Movement—we’re already excited about the possibilities for a memorable 2023 convention in Orlando! In the meantime, if you have questions, please visit well the G.I.R.L. 2020 section of the GSUSA site.

What you can do Right Now
I have received lots of emails, phone calls and texts from our membership checking in on our staff team and asking how they can help. Thank you to all who have reached out. There are three things I would like to ask you to do right now.

  1. Keep your girls engaged. I know that Girl Scouts isn’t likely your top priority as you navigate working from home, home schooling your children, and navigating this crisis. But our girls need us. If you can plan a Zoom call to stay connected, please do. And if you want me to join you, just email me at ljohnson@gssef.org and I can pop in for a visit. And we send out my “I met the CEO” patch to the girls after my visit.
  2. Renew your membership and your girls’ memberships. We are asking all of our troops to renew during Early Bird. Not only are there great incentives for renewing early, it is also the easiest way to show your continued commitment to your girls and to your Council. Our membership recruitment for this year essentially came to a halt in March when schools closed. And while we are optimistic about being able to recruit in the fall, the reality is, we just don’t know what that will look like.
  3. Recruit one girl. If every one of our members recruited just one more member, we would reach our highest membership numbers in almost a decade. Our girls are the driving force behind everything we do and we want to reach more girls. Please help us do that.

Thank you for all you are doing for Girl Scouts during these unprecedented times. And a special shout out to all of our healthcare workers, first responders and other essential workforce members that are part of our Girl Scout family. We appreciate everything you are doing.

Update: April 29, 2020

At this time, Girl Scouts of Southeast Florida is extending the closure of offices, retail stores, and properties to visitors until at least May 15, 2020. We will continue to monitor guidelines for Florida, and particularly for South Florida, over the next couple of weeks, and will determine whether any further extension needs to be implemented.

This extension will also apply to all troop and service unit gatherings as well as our own participation in Girl Scout activities. Any program activities on the calendar through May 15 are to be rescheduled or canceled.

While our properties may be closed, Girl Scouts remains open! Our entire team is working remotely and available by email and phone. You can direct all inquiries to customercare@gssef.org. Retail orders may be placed by phone or online (with free shipping) at gssef.org or by calling one of our retail stores. And the Girl Scout program has gone virtual through our Girl Scouts@Home program. New program activities are being added every Thursday, so be sure and check back.

Update: April 6, 2020 (A Message from CEO Lisa Johnson)
GSSEF CEO Lisa Johnson 2016

A brief message from Lisa Johnson  

To our incredible Girl Scout members:

Thank you to each of you for all you are doing to keep yourselves, your families and our communities safe. For those of you who are healthcare workers and first responders, THANK YOU! Your contributions during this crisis are so incredible and I hope that we are all doing our part to help keep you safe. A special shout out also to our teachers… I imagine many of us have a renewed appreciation for the work you do. We have made the transition to working from home pretty well at GSSEF and appreciate your patience as we navigate this new territory. I am reaching out today with just a brief update.

In alignment with the current statewide order by Governor DeSantis, Girl Scouts of Southeast Florida offices, retail stores and properties will remain closed to visitors until at least April 30, 2020. While our properties may be closed, Girl Scouts remains open! Our entire team is working remotely and available by email and phone. You can direct all inquiries to customercare@gssef.org. Retail orders may be placed by phone or online (with free shipping) at gssef.org or by calling one of our retail stores. And the Girl Scout program has gone virtual through our Girl Scouts@Home program. Check that out here: https://www.gssef.org/en/activities/girl-scouts-at-home.html. New program activities are being added every Thursday, so be sure and check back.

I know that many of our troops and service units are continuing to stay connected through Zoom and other online platforms. I would love to join you! If you are having a virtual troop or service unit meeting and would like for me to drop in, let me know. I am available by email at ljohnson@gssef.org or on my cell at 561-722-8000. You can email, text or call me. And if I meet with your troop virtually, I will gladly send them my CEO patch.

Keep up with the latest on GSSEF and COVID-19 here: https://www.gssef.org/en/our-council/covid-19-updates.html#update.

Thank you for all you do for Girl Scouts each and every day.

Lisa

Update: March 31, 2020 (RE: High Award Deadlines)

National High Awards:

The team at GSUSA recognizes the impact of the COVID-19 closures and "stay at home orders" are having on Girl Scouts who want to earn High Awards: The Bronze, Silver and Gold Awards. Right now, with most schools, youth activities, non-profit organizations, places of worship and other gatherings suspended, conducting the work to discover and connect to create or continue a High Award project is extremely challenging.

GSUSA wants all Girl Scouts to have the opportunity to earn the High Awards they have always dreamt of, so a 3-month extension from Sept. 30, 2020, to December 31, 2020, has been implemented for girls who will “graduate” from 5th grade (Juniors who seek to earn The Bronze Award), 8th grade (Cadettes who seek to earn The Silver Award) and 12th grade (Ambassadors who seek to earn the Gold Award) in the Spring 2020 semester.

To utilize this extension, Girl Scouts are required to follow the following guidelines:

  • Granting an extension implies that projects are already in progress, therefore, High Award Projects must be approved and started by September 30, 2020.  Given that each council handles the High Award project tracking and approvals differently, Girl Scouts should refer to, and follow, local Council guideline and procedures. The information for members of GSSEF can be found here: https://www.gssef.org/en/about-girl-scouts/our-program/highest-awards.html
  • This special extension is for girls (and groups with girls, working on Bronze and Silver Awards) who are graduating 5th, 8th and 12th grades this Spring.  This extension applies girls working on approved High Award projects, who are currently in the 5th grade (Juniors), 8th grade (Cadettes), and 12th grade (Ambassadors) who will bridge to the next program level officially on October 1, 2020, and, without this extension, would be no longer eligible to earn the Bronze, Silver or Gold Award, respectively.
  • Uninterrupted membership is required in order to use the extension.  Girl Scouts are required to maintain membership for the 2020-2021Girl Scout year, which begins October 1, 2020. A lapse in membership will prevent the ability to use the extension in order to earn the award. Ambassadors must register as adult members for the 2020-2021 year in order to complete The Gold Award. We highly recommend members take part in the council’s spring registration campaign (aka. Early Bird) to avoid any lapse in membership. Ambassadors, who will bridge to adult members on October 1, 2020, are very welcome to register as Lifetime members; this will also satisfy the membership requirement for the extension.

If you have questions about this extension, please email our local GSSEF staff team at customercare@gssef.org.

Update: March 23, 2020

The situation with COVID-19 has been a rapidly changing one and we have all found ourselves in uncharted territory.  The health and well-being of our entire Girl Scout family is paramount. We also want our Girl Scout family to subscribe to the best practices that will keep our communities healthy too. Council guidance continues to align with the directives and recommendations received from national, State and local public health and government officials. In response, GSSEF is directing all troops, groups and Service Units to suspend all in-person meetings, events, travel and camping with 10 or more individuals (girls and adults combined) until at least May 10, 2020.

We know you have more questions and we are here to help you with these FAQs. GSSEF reserves the right to change or lengthen the timeline for its directives and recommendations based upon information provided by national, state and local public health and government officials. If you have additional questions, email us at customercare@gssef.org.

Update: March 17, 2020

The situation with COVID-19 has been a rapidly changing one and we have all found ourselves in uncharted territory. Our council messages have changed significantly since last Saturday as guidance from our nation’s top health experts has evolved too. The health and well-being of our entire Girl Scout family are paramount and we urge our members and families to practice the guidelines set forth by the CDC. The guidelines can be found here: https://www.cdc.gov/coronavirus/2019-ncov/community/large-events/mass-gatherings-ready-for-covid-19.html.

In response to this serious situation, GSSEF directs all troops, groups and Service Units to  suspend all in-person meetings of 10 individuals or more from March 17 – May 10, 2020. If groups of 10 individuals or fewer wish to meet, adult volunteers should ensure that each person can have a minimum of 6 feet of personal space from others and meets the hand hygiene guidelines provided by the CDC (see link above). If the CDC guidelines cannot be met, GSSEF directs the postponement (and potential cancellation) of the meeting. We encourage all Girl Scout groups to meet through the use of technology tools, like Zoom, GoToMeeting or FaceTime, if they wish to do so.

During this time frame, March 17 – May 10, 2020, GSSEF will not approve any Troop Travel Applications, Money-Earning Requests, Service Unit functions or Troop Camping Requests, etc. Please stay tuned to the Council’s Facebook page and website for updated information regarding the COVID-19 situation.

Update: March 16, 2020 (A Message from CEO Lisa Johnson)

A MESSAGE FROM CEO LISA JOHNSON - MARCH 16, 2020

Good afternoon,

Thank you all for your quick response to our email on Saturday and for taking steps to ensure the safety of our Girl Scout family by canceling troop and service unit meetings and activities. We are continuing to monitor the CDC guidelines regarding COVID-19 and have also created a website where we can post updates: https://www.gssef.org/en/our-council/covid-19-updates.html.

Since our communication with you on Saturday, the CDC provided interim guidance regarding gatherings of 50 or more people. Specifically, the recommend that for the next 8 weeks, we cancel all in-person events of 50 people or more throughout the United States. They also issued recommendations that events of any size should only be carried out with adherence to guidelines for protecting vulnerable populations, hand hygiene and social distancing. Unfortunately, most of our program activities cannot meet this important standard.

My executive team and I met his morning to discuss this latest guidance and have made the decision to postpone, and in some cases cancel, all Girl Scout events, programs and activities through at least May 10. This also includes all camporees, troop camping and other activities on Council properties. Additionally, we have rescheduled the Gold Award Ceremony that was originally planned for May 16. While this is not an exhaustive list, here are some of the upcoming activities and the impact.
 

Original Date Planned
 
Event/Program/Activity
 
Status
 
March 14
 
Rock the Noc!
 
Rescheduled to October 17
 
March 21
 
NU2U
 
Canceled
 
March 21
 
In-store Retail Event (in both locations)
 
Canceled
 
April 1-30
 
Feeding Florida Together
 
Proceeding as planned; expanding donation locations list
 
April 4
 
Cybersecurity Champions
 
Rescheduled for September 12
 
April 4
 
Troop Camp Training
 
Canceled
 
April 4-5
 
Spring into Girl Scouting
 
Postponed; date TBD
 
April 17
 
Core Camp
 
Canceled
 
April 18
 
Emerald Awards
 
Rescheduled for July 25
 
April 18
 
Roger Dean Sleepover
 
Canceled
 
April 18
 
Busch Gardens – Cookie Reward Trip
 
Canceled; girls will be issued gift cards to go at a later date
 
April 18
 
In-store Retail Event (n both locations)
 
Canceled
 
April 25-26
 
iFly – Cookie Reward
 
Canceled; girls will be issued gift cards to go at a later date
 
May 1-31
 
Early Bird
 
Proceeding as planned
 
May 2
 
Women in Energy Program with NextEra
 
Postponed; date TBD
 
May 2
 
Cookie CEO: Extreme Team Luncheon
 
Postponed; date TBD
 
May 2-3
 
NU2U
 
Canceled
 
May 9
 
Camporee/Ingathering Lottery
 
Proceeding as planned
 
May 16
 
Gold Award Ceremony
 
Rescheduled for July 11
 

Any training, program or activity that is scheduled to be delivered via an online platform will proceed as planned. This includes all of our online Volunteer training.

We are absolutely still planning all three of our Resident Camp Sessions that are planned for Camp Welaka in July. Planning is well underway and we look forward to having girls on the property.

The Activities Calendar at www.gssef.org is being updated to reflect cancellations and postponements of all program and event activities. This process may take a few days, so we appreciate your patience.

Per our Council’s policies, GSSEF will refund registration fees for canceled programs. If a program is rescheduled, customers will have the option to transfer the registration fee to hold a spot for the rescheduled date and time.  If the rescheduled date and time is not desired, a refund will be issued.

At this time, Council properties are still closed to the public through at least April 5. It is our hope to resume normal office hours and normal retail hours after this date, but we are prepared to extend this if needed. We will keep the camp properties closed until at least May 10 unless we receive guidance from the CDC that it is safe to resume. We will continue to monitor this closely and keep you apprised of any changes. It is also our expectation that troops and service units will follow suit and suspend all in-person gatherings that do not meet the CDC guidelines, which can be found here: https://www.cdc.gov/coronavirus/2019-ncov/community/large-events/mass-gatherings-ready-for-covid-19.html.

We continue to be available to serve the needs of our members. The best way to reach us is to send an email to customercare@gssef.org. This team will respond to inquiries and will distribute requests to the rest of the team so that we can work as efficiently as possible.
Thank you, 


Lisa Y. Johnson 
Chief Executive Officer 
Girl Scouts of Southeast Florida

Update: March 14, 2020 (A Message from CEO Lisa Johnson)

A MESSAGE FROM CEO LISA JOHNSON - MARCH 14, 2020

Good afternoon,

The last couple of weeks have brought a great deal of confusion and concern to our community, and our GSSEF staff team has handled that with great professionalism and compassion for our members and their families. As the situation with COVID-19 has been a rapidly changing one, we have all found ourselves in uncharted territory that even the many hurricanes we have weathered have not prepared us for. As your CEO, I want you to know that the health and safety of each of you and your families is my priority.

In response, beginning Monday, March 16, GSSEF is introducing a temporary, voluntary work-from-home option for current office-based employees whose jobs can be done from home. While some council functions require work from the Administrative Headquarters, this will be limited to essential functions.  The GSSEF Customer Care department is here to help and guide you, however we will accept incoming requests via email only at this time at customercare@gssef.org. With the change in workplace, staff access to the main phone number may be inconsistent. We are committed to assisting you in every way possible and the use of incoming requests through customercare@gssef.org will allow us to do just that.I assure you, our GSSEF staff team will be working during this timeframe, albeit in the unique ways that this unforeseen situation demands. Our staff can utilize their leave time and sick time.

For the immediate future, March 14 – April 5, 2020, GSSEF will limit public and group exposure for staff members who would be expected to be present at Girl Scout related meetings or programs, including but not limited to those hosted by Service Units. Staff members have been directed to participate only using technology such as conference phone or webinar, etc.

Additionally, March 14 – April 5, 2020, GSSEF will close (to visitors and members) our Administrative Headquarters in Lake Worth, Camp Nocatee in Clewiston, Camp Welaka in Tequesta, Palm Beach Retail Store in Jupiter and Broward Retail Store in Tamarac. Customers can still place retail orders online and by phone; our staff team can complete your transactions and ship the items.

All programs, meetings, events, troop camping, Camporees and Ingatherings will be postponed in this timeframe.  We will work closely with the troop camping groups and Service Units who had Camporees/Ingatherings in this time frame to establish new dates for those wishing to reschedule, prior to the 2020-2021 Camporee/Ingathering Lottery, scheduled for May 9, 2020.

The health and wellbeing of our entire Girl Scout family is paramount. I urge our troops and Service Units to practice the guidelines set forth by our nation’s top health experts. Even though we dislike it, Girl Scouting can wait for now. GSSEF is directing all troops, groups and Service Units to suspend all in person meetings from March 14 – April 5, 2020. We encourage these groups to meet though the use of technology tools, if they wish to do so.

GSEEF has cancelled all programs in this timeframe, as well as activities scheduled with third-party program providers. Per our council’s policies, GSSEF will refund registration fees for cancelled programs. If a program is rescheduled, customers will have the option to transfer the registration fee to hold a spot for the rescheduled date and time.  If the rescheduled date and time is not desired, a refund will be issued.

I will communicate with you as the situation changes and as this timeframe concludes or is forced to be extended.

Please contact me and my team via email or at customercare@gssef.org. We will get through this together. Thank you for your cooperation in helping keep our Girl Scouts and our larger community healthy.

Sincerely, 


Lisa Y. Johnson 
Chief Executive Officer 
Girl Scouts of Southeast Florida

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Frequently Asked Questions

Our troop has less than 10 girls; can we still meet together in person?

Beginning June 1, 2020 Girl Scout activities not being sponsored by the Council, including troop meetings, may resume, at the discretion of all participants involved for groups of ten or fewer, including adults. Participants must also follow current CDC guidelines in the Re-Open Florida Task Force report.

For larger groups, we strongly recommend the use of technology to “meet” with other Girl Scouts.

Here are recently released Safety Activity Checkpoints from GSUSA for conducting virtual meetings with your troop safely from home. 

The service unit leadership team has less than 10 people; can we still meet together in person?

Beginning June 1, 2020 Girl Scout activities not being sponsored by the council may resume, at the discretion of all participants involved for groups of ten or fewer, including adults. Participants must also follow current CDC guidelines in the Re-Open Florida Task Force report.

We strongly recommend the use of technology to “meet” with other Girl Scout volunteers. If CDC guidelines and/or state, county or city directives and executive orders cannot be met, GSSEF directs the postponement (and potential cancellation) of meetings.

Our troop has a previously-approved travel application between now and May 31; can we still go on our trip?

For troop travel, we will continue to follow CDC, State of Florida, and GSUSA travel guidelines, which currently advise against non-essential travel. For now, domestic travel is restricted through June 30, and international travel is restricted through July 31. We will provide updates if and when these dates change.

GSSEF has revoked all existing approved Troop Travel Applications and Troop Camping Applications for groups of more than 10 individuals between now and May 31, 2020. These trips must be postponed (or potentially cancelled). While GSSEF is following the guidelines set forth by the CDC, and are not revoking approval on applications with 10 or fewer individuals, we strongly urge your group to postpone all planned trips. For nearly all types of travel, whether it’s in a car or van, or with sleeping arrangements, we know that maintaining a consistent minimum of 6 feet of personal space from other individuals is unrealistic. If you and your group reschedule the trip, please send an updated application with the new information to customercare@gssef.org.

Our troop has an approved money earning application between now and May 31; can we proceed with our money earning project?

GSSEF has revoked all existing approved Money-Earning Applications for Troops and Service Units for groups of more than 10 individuals between now and May 31, 2020. These activities must be postponed (or potentially cancelled). We strongly urge groups of 10 or fewer individuals to postpone money-earning activities, so that we may all contribute to the health and well-being of our members and those living in our communities. If you and your group reschedule the money-earning activity, please send an updated application with the new information to customercare@gssef.org.

Can I stop by the retail stores to make a purchase?

Our Broward and Palm Beach County Retail Stores will resume regular operating hours effective June 1, 2020. Please note that additional steps are being taken to ensure that shoppers are following social distance guidelines. These may include, but are not limited to limiting the number of people in the store, providing the option for contactless pickup, etc. We also have some special events planned for the stores, so please watch your email and our social media channels for details.

Shop online and recieve FREE shipping! That’s right, no shipping fees will be charged and no minimums! Shop Online Today!

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Programs and Events

The most current up-to-date information on GSSEF programs and events may be found here and published on our GSSEF Facebook page. We encourage you to monitor these outlets for updates. Additionally, you can always log into your VTK for online resources to keep girls engaged in Girl Scout programming and Badge-work. There are many activities that can be done individually or with one’s family so girls can continue their Girl Scout experience.

Below is a list of current programs and events that will be remaining the same or rescheduled:

03/14/20: Rock the Noc - Rescheduled to Saturday, 10/17/2020, at Camp Nocatee

04/01-30/20: Feeding Florida Together - Continue as Scheduled, extended through September

04/04/20: Cybersecurity Champions - Cancelled

April 18: Emerald Awards: Unleash Your Inner G.I.R.L. - Rescheduled for Saturday, 07/25/20, same time and place

04/25-26/20: Journey in a Day - Postponed, rescheduled date TBA

05/01/20: Early Bird Renewal - Continue as Scheduled

05/16/20: Gold Award Ceremony - Rescheduled to Saturday, 7/11/20, same place and time

July/August: Summer Resident Camp - Cancelled, new programming TBD
 

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Cancellations and Refunds

All other programs and events (not listed above) will be canceled through May 10. If you have registered for an event that is being canceled you will be contacted by a member of our staff and issued a refund. If you have registered for an event that has been postponed/rescheduled, you will be contacted by a member of our staff and given the option to transfer your program registration fee to hold your place for the newly rescheduled event date. If at the announcement of the newly rescheduled date, you decide that it is no longer convenient to participate, GSSEF will issue a refund.

Please be patient as our staff works diligently on issuing refunds and rescheduling our events. Should you have any questions or concerns, please contact Customer Care at customercare@gssef.org or 561-427-0177.